Privacy Policy

Last updated: 2025-12-06

This Privacy Policy explains how FanFlaire (“we”, “us”, “our”) collects, uses, stores, and protects personal information obtained through www.fanflaire.com

(“the Site”).

By using the Site, you consent to the practices described in this Policy. If you do not agree with this Policy, you must stop using the Site immediately.

This Policy forms part of our Terms of Service.


1. Information We Collect

We collect information to provide, operate, and improve our services. Information collected may include:

a) Account Information

When you register an account, we may collect:

  • Name or display name

  • Email address

  • Unique username

  • Password

  • Profile information provided by you

b) Transaction Information

If you make purchases or earn revenue, we may collect:

  • Transaction records

  • Subscription history

  • Payment preferences

  • Billing information provided to third-party processors

We do not store full payment card numbers.

c) Device and Usage Information

When you access the Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device identifiers

  • Access times

  • Pages visited

  • Referring links

This information helps us maintain security, diagnose issues, and analyse usage trends.

d) Communications

We may collect information from:

  • Emails you send to us

  • Support tickets

  • Reports, feedback, or requests


2. How We Use Personal Information

We use personal information to:

  • Operate and maintain the Site

  • Process payments and subscriptions

  • Manage creator earnings and payouts

  • Communicate with you regarding services and updates

  • Improve functionality and performance

  • Detect and prevent fraud or abuse

  • Ensure compliance with applicable laws

  • Provide customer support

We may use aggregated or anonymised data for analytics and research. This data cannot be used to identify individuals.


3. Legal Basis for Processing (UK GDPR)

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Consent, where explicitly provided

You may withdraw consent at any time where applicable.


4. Sharing of Personal Information

We do not sell or rent personal information.

We may share personal information with:

a) Service Providers

Third-party companies that provide:

  • Payment processing

  • Fraud prevention

  • Hosting and cloud storage

  • Analytics and performance services

  • Customer support tools

These providers may only use data to perform services on our behalf.

b) Legal Compliance

We may disclose information if required to:

  • Comply with applicable law

  • Respond to lawful requests

  • Protect our rights or property

  • Prevent harm, fraud, or abuse

c) Business Transfers

If FanFlaire is involved in a merger, acquisition, or sale, user data may be included in the transferred assets.


5. Cookies and Tracking Technologies

We may use cookies, device identifiers, or similar technologies to:

  • Keep you logged in

  • Maintain session preferences

  • Improve performance and security

  • Analyse site usage

Most browsers allow you to restrict or disable cookies. However, doing so may affect site functionality.

For more details, please refer to our Cookie Policy.


6. Security and Data Protection

We implement technical and organisational measures to safeguard personal data against:

  • Unauthorised access

  • Disclosure

  • Alteration

  • Loss

However, no online service can guarantee complete security.

You are responsible for maintaining the security of your account credentials.


7. Data Retention

We retain personal information for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Transaction and financial records may be retained for extended periods as required by law.

You may request deletion of your data, subject to legal and operational limitations.


8. International Transfers

We may store or process personal data on servers located outside the United Kingdom.

Where data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place.


9. Your Rights (UK and EU Residents)

You have the right to:

  • Access your personal data

  • Request correction or update

  • Request deletion (where legally permitted)

  • Request restriction of processing

  • Object to processing based on legitimate interests

  • Request data portability

To exercise these rights, contact us using the information below.

We may require verification of identity before responding.


10. Children’s Privacy

The Site is not intended for individuals under the age of 18.

We do not knowingly collect personal data from individuals under 18.
If we become aware of such data, we will delete it.


11. Third-Party Links

The Site may include links to third-party websites.

We are not responsible for:

  • Privacy practices

  • Data handling

  • Content or security

Users access third-party websites at their own risk.


12. Creator Content and Personal Data

Creators may upload content that includes personal information.

Creators are responsible for ensuring that:

  • They have lawful rights to publish content

  • Any individuals depicted consent to publication

  • No content violates privacy or data protection laws

FanFlaire is not responsible for user-generated content.


13. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on www.fanflaire.com

.

Continued use of the Site after changes constitutes acceptance of the updated Policy.


Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@fanflaire.com or by sending us a contact message.