Privacy Policy
Last updated: 2025-12-06
This Privacy Policy explains how FanFlaire (“we”, “us”, “our”) collects, uses, stores, and protects personal information obtained through www.fanflaire.com
(“the Site”).
By using the Site, you consent to the practices described in this Policy. If you do not agree with this Policy, you must stop using the Site immediately.
This Policy forms part of our Terms of Service.
1. Information We Collect
We collect information to provide, operate, and improve our services. Information collected may include:
a) Account Information
When you register an account, we may collect:
Name or display name
Email address
Unique username
Password
Profile information provided by you
b) Transaction Information
If you make purchases or earn revenue, we may collect:
Transaction records
Subscription history
Payment preferences
Billing information provided to third-party processors
We do not store full payment card numbers.
c) Device and Usage Information
When you access the Site, we may automatically collect:
IP address
Browser type and version
Device identifiers
Access times
Pages visited
Referring links
This information helps us maintain security, diagnose issues, and analyse usage trends.
d) Communications
We may collect information from:
Emails you send to us
Support tickets
Reports, feedback, or requests
2. How We Use Personal Information
We use personal information to:
Operate and maintain the Site
Process payments and subscriptions
Manage creator earnings and payouts
Communicate with you regarding services and updates
Improve functionality and performance
Detect and prevent fraud or abuse
Ensure compliance with applicable laws
Provide customer support
We may use aggregated or anonymised data for analytics and research. This data cannot be used to identify individuals.
3. Legal Basis for Processing (UK GDPR)
We process personal data based on one or more of the following legal grounds:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent, where explicitly provided
You may withdraw consent at any time where applicable.
4. Sharing of Personal Information
We do not sell or rent personal information.
We may share personal information with:
a) Service Providers
Third-party companies that provide:
Payment processing
Fraud prevention
Hosting and cloud storage
Analytics and performance services
Customer support tools
These providers may only use data to perform services on our behalf.
b) Legal Compliance
We may disclose information if required to:
Comply with applicable law
Respond to lawful requests
Protect our rights or property
Prevent harm, fraud, or abuse
c) Business Transfers
If FanFlaire is involved in a merger, acquisition, or sale, user data may be included in the transferred assets.
5. Cookies and Tracking Technologies
We may use cookies, device identifiers, or similar technologies to:
Keep you logged in
Maintain session preferences
Improve performance and security
Analyse site usage
Most browsers allow you to restrict or disable cookies. However, doing so may affect site functionality.
For more details, please refer to our Cookie Policy.
6. Security and Data Protection
We implement technical and organisational measures to safeguard personal data against:
Unauthorised access
Disclosure
Alteration
Loss
However, no online service can guarantee complete security.
You are responsible for maintaining the security of your account credentials.
7. Data Retention
We retain personal information for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Transaction and financial records may be retained for extended periods as required by law.
You may request deletion of your data, subject to legal and operational limitations.
8. International Transfers
We may store or process personal data on servers located outside the United Kingdom.
Where data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place.
9. Your Rights (UK and EU Residents)
You have the right to:
Access your personal data
Request correction or update
Request deletion (where legally permitted)
Request restriction of processing
Object to processing based on legitimate interests
Request data portability
To exercise these rights, contact us using the information below.
We may require verification of identity before responding.
10. Children’s Privacy
The Site is not intended for individuals under the age of 18.
We do not knowingly collect personal data from individuals under 18.
If we become aware of such data, we will delete it.
11. Third-Party Links
The Site may include links to third-party websites.
We are not responsible for:
Privacy practices
Data handling
Content or security
Users access third-party websites at their own risk.
12. Creator Content and Personal Data
Creators may upload content that includes personal information.
Creators are responsible for ensuring that:
They have lawful rights to publish content
Any individuals depicted consent to publication
No content violates privacy or data protection laws
FanFlaire is not responsible for user-generated content.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on www.fanflaire.com
.
Continued use of the Site after changes constitutes acceptance of the updated Policy.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@fanflaire.com or by sending us a contact message.